Privacy Policy

Last Updated: March 16, 2026

Welcome to Moallimi. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the application, including:

• Name and contact information (email address, phone number)
• Profile information (profile picture, bio, qualifications for teachers)
• Account credentials (username, password)
• Payment information (processed securely through our payment providers)
• Communication preferences and language settings

1.2 Automatically Collected Information

When you use our application, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Location data (with your permission)
• Log data (IP address, access times, app crashes)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To facilitate educational sessions between parents and teachers
• To process payments and maintain transaction records
• To send you notifications about bookings, sessions, and account activities
• To improve our services and develop new features
• To provide customer support and respond to your inquiries
• To ensure the security and integrity of our platform
• To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Other Users: Teachers and parents can view each other's profile information necessary for educational sessions
• Service Providers: We share information with third-party service providers who perform services on our behalf (payment processing, cloud hosting, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Opt-out of certain data processing activities
• Withdraw Consent: Withdraw your consent at any time

6. Children's Privacy

Our service is intended for use by parents and teachers. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child, please contact us immediately.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your information within a reasonable timeframe.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Third-Party Links

Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the application after changes constitutes acceptance of the updated policy.